How long does it take my product to ship? What is the turnaround time on baskets?

Most orders are ready to ship or deliver within 1–2 business days.
If you need your basket by a certain date, feel free to reach out — we’re happy to help!

Local delivery is available around the Brunswick, Maine area, and we also offer shipping within the U.S.*

*At this time, baskets are available for local delivery or pickup only. Shipping is not available due to packaging limitations — thank you for understanding!

Do you offer international shipping? 

Not yet! Right now, we only ship within the U.S. — but we hope to expand in the future. Stay tuned!

What is your return policy? 

We want you to love your Coastal Soul purchase. If something’s not right, please contact us within 7 days of receiving your order. We’ll do our best to make it right — whether that means a replacement, store credit, or refund, depending on the situation.

Because of the nature of handmade and personal care products, returns may not always be possible, but we’re always happy to work with you to find a solution.

Are your bath & body products handmade?

Absolutely. Every item is handmade in small batches using the highest quality ingredients. As a cancer survivor, I know firsthand how important it is to be mindful of what we put in and on our bodies — and I carry that care into every product I make.

Are your basket products local?

Yes! I strive to use local vendors, makers, and ingredients whenever possible. Supporting other small businesses is a big part of what Coastal Soul is all about.

Can I have my product featured in a basket?

We love discovering and supporting local small businesses! If you have a product you think would be a great fit for our baskets, we’d love to hear from you. Please reach out to start the conversation!